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"It underlines a natural process that holds true with so many things either you evolve and change or you die off," Deneau said. "It's hard to keep track of, and it's hard to keep on top of it. I think this group has managed to work their way through it. And it really is a credit to all the trustees both labor and management that they were able to work their way through tremendous changes and to really remake the fund." Citing the addition of the Quebecor World group to the fund, Deneau observed: "It's just the beginning of many programs that are out there that are healthy, and we can get them into the [fund]. It's good for the companies because it's a reasonable cost for what you're purchasing. It's tremendous for our members because they're getting good service. They're getting their claims processed promptly and with respect. . . ." In other business, the trustees heard reports from the appeals committee, elected executive committee members, and heard reports from program administrators. Evansville 571M Pres. Robert Lacey, who chairs the appeals committee for medical claims, said the appeals committee was expanded last year to six fund trustees. The committee handled 79 appeals in 1999 down from the 114 appeals in 1998. He said the appeals process has served the plan well by helping to clarify plan language and revealing areas of needed communication. It also revealed deficiencies in networks and providers, such as the need for urgent care centers to be included in the network, he said. One of the recurrent problems solved during the past year, Lacey said, involved doctors who use multiple tax identification numbers. He said PHCS is now administering claims from such doctors as network claims, even when the doctor supplies the wrong identification number. Lacey urged participants "to take ownership in this process. They must check every step of the way that doctors and hospitals are in the network." In the rotation of terms on the fund's executive committee, trustees from Philadelphia 14M were elected to a three-year term. Douglas was elected union co-chairman of the fund and Chris Feagans of the Keller Crescent Co. was elected employer co-chair of the fund. Feagans is the employer trustee for the Local 571M fund.
Administrator reportsCharles W. Breitsman of central data services (cds) in Pittsburgh the fund's third party administrator said the average time for claims administration by cds was about five to 10 days. He said cds has seven full-time employees who work on health and welfare fund claims. Nick Zaffiris and Stephanie Wentworth of Private Health Care Systems (PHCS), which operates a national preferred provider network, reported that the company had doubled its customer base in the past two years and added more hospitals and providers. PHCS now includes more than 2,700 hospitals and 300,000 doctors around the United States, they said. Zaffiris said PHCS hired a specialist on urgent care centers and is beginning to recruit centers into its network. In response to a question from the trustees, Zaffiris said he would check on the possibility of more frequent updates for the PHCS website (http://www.phcs.com) where participants can locate network doctors, hospitals, and other providers in their areas.
Prescription drugsMary Kay McLane of National Prescription Administrators addressed the trend of soaring prescription drug costs the highest medical inflation area today. Prescription drugs made up 2 percent of total medical bills in 1990 but are now more than 15 percent. She said the average cost per 30-day prescription was $3.00 in 1970, $7.00 in 1980 and $40.00 today. Total sales of prescription drugs doubled in a decade from $55 billion in 1990 to more than $100 billion today. McLane said there are many factors affecting the drug companies' push for profits. Effective advertising for high cost name brands is one. The drug industry is expected to spend some $1.5 billion on drug advertising in 2000, compared with $55 million in 1991. Another factor in prescription drug inflation involves antitrust issues. McLane said drug companies are paying other companies to not produce generics. She said this issue has moved into the political arena, and drug companies are now fighting the possibility of increased government regulation on the drug industry. McLane said the health and welfare fund's 25.26 percent increase in prescription drug costs for the year ending September 1999 was high but was still trending lower than the national average. McLane asked local funds to urge their participants to ask for formularies drugs for which NPA, which is independently owned, has negotiated discounts and use NPA's discount mail order option for prescriptions used for chronic, long-term health problems.
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